Determinants of Global IT Outsourcing
نویسندگان
چکیده
The primary purpose of the study is to investigate the variables that influence organizational decision making on global IT outsourcing. From an adoption of innovations perspective, attributes related organizational characteristics, outsourcing characteristics, outsourcing supplier characteristics, industry characteristics, customer relationship, and external forces are presented and discussed. An integrated model is then developed to demonstrate that these components are actually determinants of global IT outsourcing decisions.
منابع مشابه
An empirical investigation of IT outsourcing versus quasi-outsourcing in France and Germany
An increasingly large number of firms outsource their Information Technology (IT). Firms that contemplate IT outsourcing have two alternatives: (1) contract with a vendor (i.e., outsourcing) or (2) set up their own IT subsidiary (i.e. quasi-outsourcing). This study examines some of the determinants of the outsourcing vs. quasi-outsourcing decision. Using primary data collected in France and Ger...
متن کاملSuccessful IT Outsourcing Engagement: Lessons from Malaysia
The literature on IT outsourcing is well-developed with distinct explanations of what may determine success. The context of IT outsourcing studies has primarily focused upon North American and European companies, seeking low-cost economies from links with developing nations to gain competitive advantage. These studies may not be generalisable to companies based in developing economies, who may ...
متن کاملEmpirically Evaluating Determinants of Netsourcing as Innovative eBusiness Sourcing Opportunity
Netsourcing describes an eBusiness subset of overall IT outsourcing, in which companies can selectively source software applications from external providers via the Internet. Companies which netsource seem to enjoy cost and flexibility improvements compared to those which develop and operate software applications in-house. For investigating netsourcing, we draw on full outsourcing research for ...
متن کاملDeterminants of Information Technology Outsourcing: A Cross-Sectional Analysis
This paper develops and tests a mode! of the determinants of information technology (IT) outsourcing by integrating both business and IT perspectives. Specifically, we attempt to explain the degree of IT outsourcing using business and IT competences as represented by their cost structures and economic performances. In addition, we posit that outsourcing is dependent on business govemance, parti...
متن کاملOffshore outsourcing of customer relationship management: conceptual model and propositions
Customer relationship management (CRM) refers to a firm’s activities for establishing and maintaining relationships with its customers. Outsourcing refers to a firm’s contracting with another firm to perform activities that were erstwhile performed within the firm. The emergence of a low cost, high speed, global communication network and information processing network has enabled an increasing ...
متن کامل